Product Warranty

At Wine Cellar Solutions, we stand behind the quality of our wine racking and wine cellar construction products. We offer a ten years warranty to the original owner, ensuring your investment is protected for years to come. Please take note of the following warranty details:

🎨 Natural Variations:
As our products are meticulously handcrafted, it's natural to expect some color variation from piece to piece. Different wood species may display unique characteristics and natural highlights, adding to the charm and character of your wine storage.

🚫 Wine Cellar Solutions , exclusions from Warranty:
It's important to understand that our warranty does not cover damages resulting from user neglect, misuse, or misapplication. Additionally, please be aware that all of our products are intended for interior use only. Wine Cellar Solutions cannot be held responsible for any fading or discolouration to millwork due to exposure to sunlight or the use of household chemicals such as ammonia or bleach.

❌ Exclusions from Our Warranty:
It's important to note that our warranty exclusively covers products produced by Wine Cellar Solutions. This includes our wine racking and wine cellar construction items. However, it does not extend to products or services provided by third parties, such as wine cellar cooling units, wine cabinets/fridges, wine accessories, humidor mechanical devices, or any outsourced materials and workmanship (e.g., third-party contractors, electricians, and their respective products/materials).

Your satisfaction and the quality of our products are of utmost importance to us. If you have any questions or require further clarification regarding our warranty, please don't hesitate to contact us. We're here to assist you every step of the way in creating the wine cellar of your dreams.